Privacy Policy | MemoraCare

Last Updated: August 01, 2025

1. GENERAL INFORMATION

Memora Care (“we”, “our” or “the company”) is committed to protecting your privacy and handling your personal information responsibly and transparently.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, use our services, or communicate with us.

By using our services, you agree to the practices described in this policy.


2. INFORMATION WE COLLECT

2.1 Personal Information You Provide to Us:
  • Contact information: Full name and email address
  • Coverage information: Who you want to cover

2.2 Information We Collect Automatically:
  • Technical information: IP address, browser type, operating system, pages visited
  • Cookies and similar technologies: To improve your website experience
  • Usage information: How you interact with our website and services

3. HOW WE USE YOUR INFORMATION

3.1 Main Purposes:
  • Communicate with you about our services and offers
  • Personalize your experience and provide accurate quotes
  • Provide customer service and technical support
  • Send marketing communications (with your consent)

3.2 Marketing Communications:
  • We’ll only send emails with valuable information and/or promotions if you’ve given us your consent
  • You can unsubscribe anytime using the link at the bottom of our emails
  • We respect all do-not-contact requests


4. HOW WE SHARE YOUR INFORMATION

4.1 We share your information with:

Service Providers:

  • Email marketing services (for authorized communications)
  • Payment processors (for secure transactions)
  • Technology providers (hosting, analytics, support)


Legal Compliance:

  • When required by law or legal process
  • To protect our rights or the safety of others

4.2 We DO NOT Sell Your Information:
  • We never sell your personal information to third parties
  • We never share your information for commercial purposes unrelated to our services


5. PROTECTING YOUR INFORMATION

5.1 Security Measures:
  • SSL encryption for all data transmissions
  • Secure servers with protection against unauthorized access
  • Limited access only to authorized personnel
  • Regular audits of our security systems

5.2 Data Retention:
  • We keep your information only as long as necessary for the purposes described
  • Marketing information: until you request to be removed

6. YOUR RIGHTS AND CHOICES

6.1 Communication Control:
  • Unsubscribe from marketing emails at any time
  • Change contact preferences (phone, email, etc.)
  • Request no contact for marketing calls

6.2 How to Exercise Your Rights:

7. COOKIES AND TRACKING TECHNOLOGIES

7.1 Cookie Usage:
  • Essential cookies: Necessary for website functionality
  • Analytics cookies: To understand how you use our site
  • Marketing cookies: To show relevant content and measure effectiveness

7.2 Cookie Control:
  • You can set your browser to reject cookies
  • Some site features may not work properly without cookies

8. MINORS

  • Our services are intended for adults over 18 years old
  • We don’t intentionally collect information from minors under 18
  • If we discover we’ve collected information from a minor, we’ll delete it immediately

9. THIRD-PARTY LINKS

  • Our website may contain links to third-party sites
  • We’re not responsible for the privacy practices of these sites
  • We recommend reviewing the privacy policies of other websites you visit

10. CHANGES TO THIS POLICY

10.1 Updates:
  • We may update this policy occasionally
  • Significant changes will be communicated by email or notice on the website
  • The “last updated” date will be modified at the top

10.2 Service Continuity:
  • Your continued use of our services after changes constitutes acceptance
  • If you don’t agree with the changes, you can cancel your account or request data deletion

11. CONTACT INFORMATION

For questions about this Privacy Policy:

Memora Care – Privacy Department

  • Email: info@memoracare.org
  • Hours: Monday to Friday, 9:00 AM – 6:00 PM
  • Guaranteed Response: We’ll respond to all privacy inquiries within 7 business days maximum.

12. CONSENT

By providing your personal information to Memora Care, you:

  • Confirm that you’ve read and understood this Privacy Policy
  • Consent to the processing of your personal information as described here
  • Agree to receive communications related to our services
  • Can revoke your consent at any time by contacting us

This policy is effective as of August 01, 2025 and applies to all information collected before and after this date.

Memora Care reserves the right to modify this Privacy Policy at any time. Material changes will be communicated to active users.